Champion ETC

Seth Norman, Providence Urban Cammpuses

Seth is the Lead Security Support Specialist for both Providence Sacred Heart Medical Center and Holy Family Hospital. He’s been the ETC since April of 2022 and markets his program to over 7,600 employees. He also walks his talks and carpools 2-3 times per week.

Managing two large campuses is not an easy task, but Seth has embraced the challenge and has done a wonderful job in the last 2 years! Seth was instrumental in taking their partially subsidized transit passes to FULLY subsidized transit and vanpool/Rideshare fares in 2023. Providence also offers preferred parking, Emergency Ride home, teleworking, compressed work schedules and secured bike storage.

Most recently Seth was able to add an additional bike cage at Sacred Heart. After taking a few parking spaces from the doctors, for the new cage, Seth took a little heat, but he didn’t waver, knowing how important it is to have secure bike storage for their cyclists.

Seth has doubled the number of participants in his program in the last 2 years. His greatest challenge is reaching the teleworkers and employees working a compressed schedule, but forges on and likes being the “squeaky wheel”.

Seth’s proudest moment was achieving a Pinnacle Award at the 2023 Commute Smart Champion Awards event in February 2024.

His words of wisdom for other ETCs are to have fun with your program and always promote your program!